Privacy Policy

Effective Date: 13 May 2026

1. Introduction

Welcome to Pahan and Sons Enterprises (“Company”, “we”, “our”, or “us”).
We operate the brand Ranu, offering herbal yeast ball products through our website and other sales channels.

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or purchase our products.

2. Information We Collect

a) Personal Information

We may collect the following information:

Full Name
Phone Number
Email Address
Billing and Shipping Address
Payment Information (processed securely through third-party payment gateways)
Order History
Customer Support Communications

b) Non-Personal Information

We may automatically collect:

IP address
Browser type
Device information
Website usage data
Cookies and tracking information

3. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate regarding purchases and support
Improve our products and services
Send promotional offers (only if you opt in)
Prevent fraud and maintain website security
Comply with legal obligations

4. Payment Security

Payments on our website are processed through secure third-party payment providers such as Razorpay.
We do not store your debit/credit card details on our servers.

For Razorpay privacy practices, visit their official website.

5. Cookies Policy

Our website may use cookies to:

Improve browsing experience
Remember user preferences
Analyze website traffic
Support marketing efforts

You may disable cookies through your browser settings.

6. Sharing of Information

We do not sell or rent your personal information.

We may share information only with:

Payment processors
Shipping and delivery partners
Website service providers
Legal authorities when required by law

7. Data Security

We implement reasonable security measures to protect your personal data.
However, no online transmission can be guaranteed 100% secure.

8. Your Rights

You may request to:

Access your personal information
Correct inaccurate data
Delete your data (subject to legal requirements)
Opt out of promotional messages

To exercise these rights, contact us below.

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

10. Changes to This Privacy Policy

We may update this policy periodically.
Changes will be posted on this page with the updated effective date.

11. Contact Us

Pahan and Sons Enterprises
Brand: Ranu
Website: ranudawai.in
Email: pahanandsons@gmail.com
Phone: 8210260859
Address: Jharkhand, India