Terms & Conditions

Effective Date: 13 May 2026

1. Introduction

Welcome to Pahan and Sons Enterprises (“Company”, “we”, “our”, or “us”), owner of the brand Ranu.

By accessing or using our website and purchasing our products, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website.

2. Products

We sell Ranu (Herbal Yeast Ball) and related products through our website.

We try to ensure that all product descriptions, images, and prices are accurate. However, minor variations or errors may occur, and we reserve the right to correct them without prior notice.

3. Eligibility

By using this website, you confirm that:

You are at least 18 years old, or using the website under parental/guardian supervision.
You provide accurate and complete information while placing orders.

4. Orders & Acceptance

All orders are subject to availability and confirmation.
We reserve the right to accept, reject, or cancel any order at our discretion.
After placing an order, you will receive an order confirmation message/email.

5. Pricing & Payment

All prices are listed in Indian Rupees (INR) unless otherwise stated.
Payments are securely processed through trusted third-party payment gateways such as Razorpay.
We do not store your debit/credit card details.

6. Shipping & Delivery

Delivery timelines are estimates and may vary depending on location and courier service.
Delays caused by courier partners, weather, or unforeseen circumstances are beyond our control.
Customers are responsible for providing accurate shipping details.

7. Returns, Refunds & Replacements

Please refer to our Refund/Return Policy for detailed information on returns, refunds, and replacements.

8. Product Use Disclaimer

Ranu (Herbal Yeast Ball) is sold as a traditional/herbal product.

Product results may vary depending on usage and storage.
Customers should follow the provided instructions carefully.
We are not liable for misuse, improper storage, or unintended outcomes resulting from product use.

9. Intellectual Property

All website content—including text, logos, images, product names, and designs—is the property of Pahan and Sons Enterprises, unless otherwise stated.

You may not copy, reproduce, or distribute any content without written permission.

10. Limitation of Liability

To the maximum extent permitted by law, Pahan and Sons Enterprises shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

11. Privacy

Your use of this website is also governed by our Privacy Policy.

12. Governing Law

These Terms & Conditions are governed by the laws of India, and any disputes shall be subject to the jurisdiction of the courts in Jharkhand, India.

13. Contact Us

Pahan and Sons Enterprises
Brand: Ranu
Website: ranudawai.in
Email: ranudawai@gmail.com
Phone: 8210260859
Address: Jharkhand, India